Frequently Asked Questions
Everything you need to know about your favorite character gear.
How long will it take to receive my order?
Standard domestic shipping typically takes 5-7 business days, while international orders can take 2-4 weeks depending on the destination and customs processing.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Please note that clearance items are final sale.
How do I know which size to order?
Each product page features a detailed size chart. Our t-shirts generally follow standard US unisex sizing, but we recommend measuring a favorite shirt at home to compare.
Can I track my shipment?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products officially licensed?
Absolutely. This is the official Jeff Dunham store, and all merchandise featuring characters like Walter, Peanut, and Achmed is 100% authentic and licensed.